8mbets App Terms & Conditions

1. Introduction & Acceptance

By accessing and using the 8mbets app website and mobile application, you are deemed to have fully read, understood, and agreed to the Terms & Conditions set out below. These Terms & Conditions form a legally binding agreement between 8mbets app and its users.

8mbets app is an online Sports Betting and casino platform built for Bangladeshi users. We believe that transparency and fairness are the foundation of a trustworthy betting experience, which is why our Terms & Conditions are written in plain, accessible language so every member can understand them with ease.

In any dispute with 8mbets app, these terms and conditions shall serve as the final legal document. We strongly encourage you to read the entire document carefully before registering.

2. Eligibility & Age Requirements

The following eligibility requirements must be met to use 8mbets app:

• You must be at least 18 years old, or the legal age required in your country, whichever is higher.
• All information provided at the time of registration must be truthful, complete, and up to date.
• You must not be subject to any restriction that prohibits participation in online betting.
• You must not be enrolled in any problem gambling program.
• You must use your own account. Playing through another person's account is strictly prohibited.

The 8mbets app has a strict policy against underage gambling. If any member is found to be under 18 years of age, their account will be closed immediately and all winnings will be forfeited. We reserve the right to request a copy of a national ID or passport for identity verification at any time.

3. Account Registration & Management

To open an active account on the 8mbets app, you will need to provide the following details: full name, date of birth, email address, mobile number, and payment method information. All information provided must be truthful and accurate.

• Each individual may register only one account. Multiple accounts are strictly prohibited.
• It is the user's responsibility to keep their account password confidential. Do not share your password with anyone.
• If you notice any suspicious activity on your account, notify our support team immediately.
• Any changes to account information will require you to go through an identity verification process.
• Inactive accounts (no transactions for 12 months) may be subject to a monthly maintenance fee.

8mbets app may request account verification at any time and for any reason. As part of the KYC (Know Your Customer) process, you may be required to submit a copy of your national ID, passport, or driving license. Withdrawals may be withheld until this process is completed.

4. Betting Rules & Regulations

All bets placed on 8mbets app are governed by the following general rules. Please read them carefully before placing any bet:

• Once a bet is confirmed, it cannot be cancelled — unless the event itself is cancelled.
• In the event of odds changes, the odds displayed at the time the bet is placed will be considered final.
• If an event is cancelled, the stake for that bet will be refunded to your account.
• In live betting, accepted bets may be voided due to technical issues caused by network delays.
• 8mbets app reserves the right to void any bets accepted at incorrect odds due to a system error.
• Special rules apply when placing bets on multiple related outcomes within the same event.

The limits mentioned above are subject to change, and different limits may apply for special events. VIP members may be eligible for higher betting limits.

5. Payments, Deposits & Withdrawals

All financial transactions on 8mbets app are processed through secure, encrypted channels. We currently support bKash, Nagad, and Rocket as payment methods.

For Deposits:

• The minimum deposit amount is ৳200.
• Deposits are generally credited to your account instantly or within 5 minutes.
• The mobile number used during deposit must match the number registered on your account.
• If a deposit fails, the amount will be returned to the sender's account within 24 hours.

For Withdrawals:

• The minimum withdrawal amount is ৳500.
• Withdrawals are typically processed within 3 to 24 hours.
• Withdrawals can only be processed to the same payment method used for the original deposit.
• Withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals exceeding ৳50,000 may require additional verification.
• Wagering requirements must be met before bonus funds can be withdrawn.

6. Bonus & Promotion Terms

8mbets app offers a variety of bonuses and promotional offers. Each bonus has its own terms and conditions, which must be read before claiming.

• Welcome Bonus: New members receive up to a 100% bonus on their first deposit. To withdraw this bonus, a wagering requirement of 10x the total bonus amount must be met.
• Reload Bonus: A minimum deposit requirement and separate wagering requirements apply for the weekly reload bonus.
• Cashback Bonus: The rate and amount are determined by your VIP level and can be withdrawn directly.
• Referral Bonus: To earn a referral bonus, the referred person must successfully register and make the minimum required deposit.
• Any bonus that reaches its expiry date will be automatically cancelled.
• Multiple bonuses cannot be used on the same account simultaneously, unless otherwise specified.

7. Prohibited Activities

The following activities are strictly prohibited on 8mbets app and may result in immediate account suspension:

• Creating or operating more than one account.
• Registering with false or incorrect identity information.
• Exploiting the bonus system to gain an unfair advantage.
• Attempting to hack, manipulate, or gain unauthorized access to any account.
• Using the platform to launder money or conceal the source of illegal funds.
• Placing bets using match-fixing arrangements or insider information.
• Placing bets using automated bots or software.
• Harassing, threatening, or disturbing other users.

8. Responsible Gaming

8mbets app is deeply committed to responsible gaming. We want every member to treat betting as entertainment, not an addiction. To support this, we offer a range of protective tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set limits on the amount you wager.
• Cooling-Off Period:Temporarily pause your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: You may request a long-term or permanent closure of your own account.
• Reality Check: You will receive periodic pop-up reminders showing how long you have been playing.

9. Privacy & Data Protection

8mbets app places the highest priority on protecting your personal data. All information provided during registration is used solely for service delivery, identity verification, and compliance with legal obligations.

• Your personal information is never sold or shared with any third party.
• We use SSL encryption to keep all data secure.
• Information may be disclosed in response to valid requests from legal authorities.
• Cookies and tracking technologies are used to enhance the user experience.
• Requests to view, correct, or delete your personal data can be made through our support channel.

To read the full privacy policy, visit our Privacy Policy Visit the page.

10. Account Closure & Suspension

8mbets app reserves the right to temporarily or permanently close an account under the following circumstances:

• For violation of any provision of these Terms & Conditions.
• If evidence of fraud, deception, or dishonest conduct is found.
• In cases of suspected money laundering or suspicious financial activity.
• When required by legal or regulatory authorities.
• When a user submits a request to close their own account.

If a valid balance remains at the time of account closure, it will be returned after the verification process is completed — however, balances may be forfeited if the account was closed due to a rule violation. Users may also close their account at any time by contacting the support team.

11. Changes to Terms & Conditions

8mbets app reserves the right to modify, add to, or cancel these terms and conditions at any time. For significant changes, we will:

• We will send a notification to your registered email address.
• We will display a notice on the app and website.
• We will endeavour to provide at least 7 days' notice before changes take effect.

Continuing to use the platform after updated terms take effect will be considered automatic acceptance of the new terms. If you do not agree to the new terms, you may request account closure.

12. Contact & Dispute Resolution

If you have any questions or disputes regarding these Terms & Conditions, please reach out to us. We are committed to resolving all matters fairly and promptly.

• Email: support@8mbetsapp.ws
• Live Chat: Available 24/7 on the app or website.
• We aim to provide an initial response within 2 business days of receiving a complaint.
• Complex disputes are aimed to be resolved within a maximum of 14 business days.

When submitting a complaint, please clearly include your account ID, the relevant transaction number, and a description of the issue. This helps us resolve your case as quickly as possible.